Housing Support Officer

Niyaa People · Leicester, United Kingdom
Location
Leicester, United Kingdom
Work mode
On-site
Seniority
Mid-level
Salary
Not stated
Posted
23 Oct 2026

Verified open 3 Nov 2026 · Source: Company careers page

About the role

We are recruiting on behalf of a leading supported housing provider for an experienced Supported Housing Officer to join a specialist accommodation-based service supporting individuals experiencing homelessness and multiple disadvantage.

This is an excellent opportunity for a compassionate and experienced professional to help vulnerable individuals overcome barriers, develop independent living skills and achieve positive, sustainable outcomes.

Key responsibilities
  • Provide person-centred, trauma-informed support to individuals with complex needs, including mental health difficulties, substance misuse and offending histories.
  • Develop and review support plans and risk assessments to promote independence, safety and wellbeing.
  • Support residents with tenancy sustainment, budgeting, rent management and accessing benefits.
  • Help residents access specialist services, including mental health, drug and alcohol support.
  • Carry out accommodation inspections and promote safe, sustainable living environments.
  • Maintain accurate case records and work collaboratively with local authorities, probation, housing providers and other partner agencies.
  • Support residents to access suitable move-on accommodation and progress towards independent living.
  • Maintain high standards of safeguarding and promote a strengths-based, non-judgemental approach.
Essential requirements
  • Significant experience supporting individuals experiencing homelessness, multiple disadvantage or complex needs.
  • Experience within supported housing or another accommodation-based service.
  • A strong understanding of housing management, rent arrears, tenancy sustainment and move-on options.
  • Experience completing support plans and risk assessments.
  • Knowledge of safeguarding, trauma-informed practice and harm reduction.
  • Excellent communication, organisational and IT skills.
  • A full UK driving licence and access to a vehicle for business use, as required.
  • Willingness to undertake an Enhanced DBS check.
Interested?If you have a background in supported housing and are passionate about helping vulnerable people achieve greater independence, we would love to hear from you.
Brandon.danks@NiyaaPeople.co.uk
07451262458
Apply today by submitting your CV to discuss this opportunity further.

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