Night Operations Administrator

Job application - Night Operations Administrator (weekdays)

Night Operations Administrator (weekdays)

London Heathrow

We are looking for a proactive and enthusiastic individual to join our Night Shift Transport Operation within a new and
developing position. You will be working within a 24 hour, 7 day a week Aviation Logistics company and its subsidiary
Commercial Vehicle Rental company servicing London Heathrow.

As an Operations administrator, you will be responsible for the smooth running of our night operations administration. On
a night-to-night basis you will be liaising with your co-workers, our warehouse and management teams and our drivers to
ensure we deliver an impeccable service.

Mixed Freight Services Ltd is a Civil Aviation Authority regulated and licensed logistics company. We engage ourselves in
the transportation, handling and screening of Import, Export and General Cargo within the United Kingdom.

The successful applicant will be working within our 24 hour, 7 day a week operation and will also support our subsidiary
Commercial Vehicle Rental company servicing London Heathrow.

Days and Hours of work:

• Monday to Friday
• 18:00 pm to 4:00 am (including 1 hour unpaid break)

Job types:

Full-time, Permanent

Salary:

£28,080.00 per year
£12.00 per hour paid weekly. Overtime £13.00 per hour
(Salary is progressive on appraisal and development of the job role)

Holidays:

28 days per year including bank holidays

Sick leave:

Statutory sick pay only

Pension:

Yes, NEST employer 3% employee 5%

Duties will include:

• Despatching and de-briefing of drivers to and from their daily tasks.
• Consistent and accurate use of our technological operational systems and standard operating procedures (training will
  be provided).
• Creating job tickets in line with customer requirements.
• Maintaining regular contact with drivers to facilitate customer progress reports and anticipate delays.
• Responding to incoming calls and emails within a satisfactory time frame.
• Creating a good rapport and long-lasting relations with valued customers.
• Communicating with the team to maintain service standards and promote excellent customer service.
• Developing productive relationships between departments, colleagues and customer relations.
• Reporting to Operations Manager.
• General administrative tasks.
• Complying with health, safety and security at work.

Skills needed:

• The ability to multi-task.
• Teamwork: working with peers, learning and sharing new ideas/experiences.
• Motivation & perseverance.
• The ability to maintain calm under pressure.
• Excellent communication skills, the ability to communicate effectively in both spoken and written English.
• IT skills.
• Ability to problem solve and use your initiative.
• Organisation and punctuality.

If this vacancy is of interest to you, please apply and we will contact you as soon as we can.
We are also happy to answer any questions you may have.

We look forward to hearing from you.

Please use the form below to apply for this role