About the role

CCTV Co-Ordinator Red Line and Green Line

Job Title CCTV Co-Ordinator Red Line and Green Line

Reporting to Security and Compliance Manager

Responsibilities

Monitoring, downloading and reviewing CCTV footage (stops, trams, body cams and perimeter locations)
Responsible for ensuring CCTV monitoring and processing is compliant with GDPR.
Responsible for providing CCTV evidence for internal investigations.
Responsible for providing CCTV for personal injury claims
Supporting An Garda Síochána (AGS) by providing CCTV for criminal investigations.
Attending court, as required
Handle sensitive company client and employee data with strict discretion and in compliance with internal Data Protection Policies and GDPR guidelines

Competencies

Excellent interpersonal skills are a requirement for this role and act in a professional manner
Pro-active, flexible, energetic approach to work
Excellent Communications Skills
Excellent IT skills and MS Office skills
Fluent English essential
Strong attention to detail

Experience

Be experienced in working with sensitive information adhering to strict information security standards and exercising sound ethical judgement.
Experience in a similar role is an advantage but not a requirement.
Demonstrable experience of managing multiple requests effectively to deliver multiple deadlines.
Knowledge to support KAL strategic direction for CCTV improvements (BWCCTV remote view capabilities, new tram fleet capability, AI monitoring.)

EQUALITY STATEMENT

KeolisAmey Luas values the diversity, which exists in our city, and our aspiration is to reflect this diversity in our workforce. All employees must be aware of and committed to the KeolisAmey Luas Diversity Policy. All employees must also be aware of and comply with other Company requirements associated with Equality and Diversity issues relevant to their role.

To apply for this role, please email lua-recruitment@keolisameyluas.ie