Business Resilience & Risk Manager

Business Resilience & Risk Manager

intelliflo widens access to financial advice through leading technology which powers the financial advisory experience. We use open software architectures combined with unmatched industry experience to simplify a complex digital landscape to help advisors compete and grow in both the UK and Australia

intelliflo operates independently, but is backed by Carlyle, who are one of the largest private equity houses in the world.

Our Culture: Your point of view is our point of difference.
intelliflo is a business that welcomes bold ideas and all points of view. Doing what matters inspires us, and we believe that personal and corporate growth is best achieved by working together and always striving to get better without fearing failure.

Job Summary

The Business Resilience & Risk Manager will lead critical operational domains including Business Process & Technology, Business Intelligence & Automation, and Operational Resilience encompassing risk management and privacy. This role is key to enabling scalable, data-driven, and resilient operations across Intelliflo’s footprint.

Key Responsibilities

• Own the operational resilience framework and annual improvement plan, and lead the BIA programme across important business services, defining standards for impact tolerances, recovery objectives, dependencies and scenario testing, and challenging incomplete or unsupported assessments;
• Ensure BIA outcomes are reflected in Confluence, risk registers, continuity plans and vendor reviews, and coordinate post-incident and post-exercise lessons learned;
• Maintain the risk methodology, taxonomy and risk-review calendar, facilitate risk workshops with SMEs using the process catalogue, add risks identified;
• Review risk assessments and treatment plans for completeness, provide second-line challenge on material and high vendor risks, and prepare risk reporting for executive assurance while promoting automation with human ownership and auditability;
• Own the internal and external audit programme, including BSI preparation, maintain audit findings and corrective-action oversight, and coordinate evidence readiness for ISO 27001 and the roadmap towards ISO 27701.

Desired Experience

• A recognized risk-management qualification, such as an IRM qualification or equivalent.
• Relevant business continuity or audit credentials, such as MBCI, ISO 22301 or ISO 27001 Lead Implementer/Auditor.
• Experience coordinating audits, corrective actions and evidence readiness for ISO 27001; familiarity with BSI audits and the ISO 27701 roadmap.
• Proven ability to lead BIAs and resilience testing, set recovery objectives and impact tolerances, assess dependencies, and challenge unsupported assessments.
• Experience maintaining risk frameworks and registers, facilitating risk reviews, assessing supplier risks, and reporting material risks and treatments to senior leaders.

Key Stakeholders

• Executive
• Head of Marketing
• Head of Customer Experience
• Director of Security Operations
• Head of Product Management
• Head of Product Operations
• Head of Sales, UK
• Head of Sales, AU
• Head of Customer Success

Our Commitment to Diversity, Equality, and Inclusion

Our aspiration is for our workforce to continually reflect the diversity of people and perspectives in today’s evolving society, which we believe is fundamental to our efforts to widen access to financial advice.

intelliflo is an Equal Opportunity Employer. We are committed to equal employment opportunities for all applicants and colleagues, regardless of race, religion, gender, sexual orientation, identity, age, disability, national origin, veteran status, or any other legally protected characteristic.

To apply please e-mail [email protected]