Credit Controller

Job Application Form

Credit Controller (Oct-26), Tamworth

Employment Type

Full Time

Application Start Date

21-10-2026

Application End Date

06-11-2026

Location

Tamworth

Zip Code

B78 1SE

Description

We are currently looking for a Credit Controller to join our Finance Team, on site at our state of the art manufacturing facility in Tamworth, working 0830 - 1700, Monday to Friday. This is an exciting opportunity to contribute to our company's continued growth.

At Instarmac we pride ourselves on our open communication. We have a thriving family culture and work ethos where everyone is valued and rewarded for what they do. Our prestigious awards, which include Great Place to Work® and Sunday Times Top 100 Best Companies, are in recognition of our strong leadership, outstanding employee engagement and benefits and excellent wellbeing initiatives.

How you will make a difference...

Proactively contacting customers to ensure payments are received in line with agreed terms.

Monitor customer credit limits and payment behaviours, escalating concerns to the Finance Controller and the relevant Brand Managers/Area Sales Teams if required.

Investigate, resolve and communicate invoice queries in collaboration with relevant departments.

Raise credit notes as required.

Review and release sales orders in line with internal controls and procedures.

Open new customer accounts and perform credit checks in line with company policies.

Raise manual or service invoices and credit notes as required.

Accurately allocate payments received and maintain clean, tidy ledger accounts.

Initiate and manage debt collection procedures where necessary.

Maintain and communicate up to date lists of accounts placed on stop.

Scanning of any manual proof of delivery documents.

Archiving documents as required.

Complete credit card and fuel card reconciliations.

Prepare rebate reports, complete relevant reconciliations and issue rebate payments via credit note or BACS.

Perform bank reconciliations.

Post entries to the cashbook.

Build and maintain strong relationships with internal teams and external customers.

Review existing systems and processes and recommend improvements where appropriate.

Carry out duties in accordance with all relevant management systems and controls.

What you'll need...

Excellent communication skills

Experience working within a busy Finance department

DBS

... If this sounds like you, we'd love to hear from you!

Benefits you'll receive:       

Performance Profit Related Bonus (PPRP) - a discretionary bonus of around 8% of salary paid annually.

Up to 29 days annual leave

5-7.5% pension contribution

Private medical cover

Life Cover & Income Protection

Dental cover plan

Free use of our holiday homes in Tenerife, Padstow and St Ives with subsidised petrol / flight costs.

Charity events, match funding and volunteering opportunities

An extensive EAP suite to support health and financial wellbeing

Retail discounts and savings