About the role

Financial Services Administrator

York

Working closely with Financial Advisers and Paraplanners, you will play a key role in supporting the client journey, ensuring efficient administration and maintaining the highest standards of regulatory compliance.
Processing new business applications across pensions, investments and protection products
Managing Letters of Authority (LOAs) and obtaining information from providers
Preparing client review packs and supporting ongoing servicing requirements
Liaising with clients, providers, advisers and paraplanners to progress cases efficiently
Maintaining accurate client records and updating back-office systems
Conducting Know Your Customer (KYC) checks and ensuring client records remain up to date
Supporting Anti-Money Laundering (AML) processes, including client verification and due diligence checks
Assisting with fund switches, withdrawals, transfers and other client servicing activities
Monitoring outstanding requirements and ensuring cases progress within agreed timescales
Ensuring all administration is completed in line with FCA regulations and company compliance procedures

Previous experience within a Financial Planning, Wealth Management or IFA environment.
Strong understanding of financial services administration processes.
Experience completing KYC and AML checks.
Excellent organisational skills with strong attention to detail.
Professional communication skills and a client-focused approach.
Ability to manage multiple priorities in a fast-paced environment.
Experience using financial planning back-office systems such as Intelligent Office, Xplan or similar would be advantageous.
Knowledge of pensions, investments and protection products is desirable.