Head of Customer Success
GoodAccess · Ústí nad Labem, Czechia
- Location
- Ústí nad Labem, Czechia
- Work mode
- Remote
- Type
- Full-time
- Seniority
- Head
- Salary
- Not stated
- Languages
- CS, EN
- Posted
- 24 Sep 2026
Verified open 19 Oct 2026 · Source: Company careers page
About the role
We're a team of 26. The vibe is informal and refreshingly direct. We're now looking for someone to take full ownership of customer success. Rebuild what needs rebuilding, and actually get on calls with customers instead of just watching dashboards.
This is a hands-on role, not a purely managerial one. You'll lead a team of two, talk to customers directly, define your own metrics and work closely with our Head of Sales. We also need Czech/Slovak and English (C1).
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