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Head of Customer Success

GoodAccess · Ústí nad Labem, Czechia
Location
Ústí nad Labem, Czechia
Work mode
Remote
Type
Full-time
Seniority
Head
Salary
Not stated
Languages
CS, EN
Posted
24 Sep 2026

Verified open 19 Oct 2026 · Source: Company careers page

About the role

We're a team of 26. The vibe is informal and refreshingly direct. We're now looking for someone to take full ownership of customer success. Rebuild what needs rebuilding, and actually get on calls with customers instead of just watching dashboards.

This is a hands-on role, not a purely managerial one. You'll lead a team of two, talk to customers directly, define your own metrics and work closely with our Head of Sales. We also need Czech/Slovak and English (C1).

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