Logistics Co-ordinator

ROLE PURPOSE

Reporting to the Warehouse Supervisor, the Logistics Co-Ordinator is responsible for protecting Galebreaker’s import, export, customs and freight compliance. The role owns the standards, systems, documentation controls and improvement activity required to ensure shipments move legally, efficiently, cost effectively and with clear
accountability.

This role is distinct from day to day dispatch leadership. Dispatch owns the physical execution of shipments and daily team coordination. Logistics owns the compliance risk, carrier performance, reporting, process control and escalation.

PRINCIPAL RESPONSIBILITIES

• Manage all import and export customs queries and ensure paperwork is completed, checked, stored and audit ready.
• Ensure Galebreaker remains compliant with HMRC, export and import requirements.
• Manage commodity codes, rules of origin controls and supplier origin declarations.
• Maintain country import requirement knowledge and provide guidance to internal stakeholders.
• Own logistics documentation standards, templates, checks and governance.
• Manage carrier relationships, contracts, approved routes, performance reviews and claims.
• Own freight cost reporting, logistics KPIs and improvement actions.
• Manage freight exceptions, quality issues and carrier escalations.
• Coordinate import clearances and supplier collection processes.
• Support goods in, returned material and quarantine processes where import or freight control is required.
• Own Industrial logistics, customer liaison, quotes, document creation/ control & exceptions.
• Work closely with dispatch to ensure daily shipment execution follows approved standards.
• Drive continuous improvement across logistics, compliance, freight cost, paperwork quality and customer outcomes.

QUALIFICATIONS AND EXPERIENCE
• Strong experience in import and export documentation within a manufacturing or product based business.
• Working knowledge of UK customs requirements, export documentation, commercial invoices and shipment records.
• Experience dealing with freight forwarders, carriers and customs agents.
• Good understanding of commodity codes, rules of origin, supplier declarations and export compliance requirements.
• Strong attention to detail and ability to maintain accurate records.
• Confident user of ERP systems, Microsoft Excel and document control processes.
• Experience with MSS, C88, CDS, inward processing relief, preference arrangements or other duty management regimes is desirable.

KEY BEHAVIOURS
• Integrity: maintains accurate, compliant and honest records, even when under pressure.
• Reliability: follows through on logistics actions and keeps stakeholders updated.
• Teamwork and communication: works closely with dispatch, warehouse, customer service, sales and procurement.
• Accountability: owns logistics standards, compliance risks and freight performance.
• Quality: ensures documentation, reporting and process controls are right first time.
• Flexibility: responds calmly and practically to changing shipment priorities.
• Innovation: identifies better ways to control freight, compliance, reporting and process flow

Please contact Chris Sheppard on csheppard@galebreaker.com for more information or to submit your CV.