Internal Security Supervisor

About The RolePosition:  Internal Security Supervisor - Albert's Schloss
Hourly Rate: £18.70 plus holiday pay (FGH Group operates a holiday accrual scheme in line with the government guidelines at 12.07%)
Schedule: Weekends (evenings)
Location: Albert's Schloss, London

At FGH Security we pride ourselves in our core values, they guide everything we do. We are an organisation that believes in "Looking After Our Team", "Giving Something Back" and striving to "Be Great Today, Better tomorrow".  We are looking for an experienced Door Supervisor who champions our values to join our team at Albert's Schloss as the new Internal Security Supervisor.

Albert's Schloss enlists our highly trained security team to blend seamlessly into the customer experience whilst providing effective safety and security to patrons and employees.
Experience working as a Door Supervisor in the night time economy (bars, pubs, clubs) is essential for this role.

A valid SIA Door Supervisor Licence is required for this role.

Your main duties will include:

Supervise and lead the Internal Team.
Liaising with the security manager and venue management to ensure smooth running of the venue internally.
Monitor behaviour in line with policies/legal requirement.
Ensuring the venue operates to a safe capacity and crowds are dispersed appropriately.
Patrolling the venue and undertaking occasional physical searches of guests.
Requiring guests to leave the venue and/or refusing entry to guests when behaviour/suitability is not in line with house-rules/policies. On occasions, this may require physical intervention.
Reporting and recording details of incidents, searches and patrol.

Requirements:

SIA Door Supervision Licence
Experience working as a Door Supervisor in the night-time economy (bars, pubs, clubs).
Experience leading/ supervising a team.

About You:

Great customer service skills.
Excellent verbal and written communication skills. 
Excellent interpersonal skills.
Smart appearance with impeccable personal presentation.
Ability to confidently de-escalate and resolve difficult conflict situations.
Keen eye for detail and the ability to stay vigilant to security risks.
Ability to lead and motivate the Door Supervision Team.

During screening you must be able to provide evidence of 5 year employment/education history and references promptly upon request.About UsAbout FGH Security
We were founded in 2003 with the aim of raising the standards in the UK Private Security Industry.
Our primary mission is KEEPING PEOPLE SAFE across multiple industry sectors whilst looking after our people and constantly striving to improve both the employee and customer experience.
We are proud to be innovators, with a culture of improvement, learning and career progression for everyone within the business.
FGH Benefits and Welfare
Our core values define all our actions and guide our decisions in all aspects of Keeping People Safe.
Our first and most important value is Look After The Team, our biggest asset is our people.
Just a few of the ways we support our team:

Instant access to wages: you can draw on up to 50% of earnt salary before payday
Latest software: Making shift scheduling, team communications, and access to documents/payslips easier and user friendly
Discounts in high street retailers, gyms, and more
Access to financial guidance
Our training never stops: We are an accredited training provider. Our team can access a variety of courses, qualifications, and progression opportunities. Many of our head office and operations managers are homegrown talent
Varied deployments across multiple industry sectors
ACS Accredited
MIND Employer
Real Living Wage Employer

FGH Security is committed to the fair treatment of its team members, potential team members and users of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.