Key Account Manager -Telco-

Experian · Milan, Italy
Location
Milan, Italy
Work mode
Hybrid
Type
Full-time
Seniority
Senior
Salary
€52,100–67,750 / year
Department
Sales & Business Development
Posted
11 Nov 2026

Verified open 11 Nov 2026 · Source: SmartRecruiters

About the role

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 25,000 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job Description

As a Key Account Manager, you will manage and expand a portfolio of strategic enterprise clients within the Telco industries. You will be a trusted advisor to senior team members, identifying challenges and positioning Experian's data, analytics, fraud prevention, and decisioning solutions to deliver measurable value.

This is a high-impact role requiring consultative selling experience managing complex sales cycles, and the ability to engage C-level executives across large organizations.

Responsibilities

  • Develop strategic account plans for important Telecommunications customers.
  • Build relationships with senior decision-makers, including C-level executives, business leaders, risk teams, customer operations, and digital transformation team members.
  • Identify new business opportunities while guiding growth within existing accounts.
  • Lead complex, solution-based sales processes from opportunity identification through contract negotiation and closure.
  • Collaborate with Pre-Sales, Product, Marketing, Delivery, and Customer Success teams to create compelling customer solutions.
  • Understand customer challenges related to customer acquisition, credit risk, fraud prevention, collections, customer management, and digital transformation.
  • Deliver accurate sales forecasting and pipeline management through CRM tools.
  • Monitor market trends, regulatory developments, and competitive activities across the Telecommunications sectors.
  • Represent Experian at industry events, conferences, and client executive meetings.
  • Achieve and exceed annual revenue and business growth targets.

Qualifications

  • 4+ years of successful B2B enterprise sales or account management experience.
  • Experience selling SaaS, software, analytics, information services, fraud, technology, or consulting solutions.
  • Experience growing strategic enterprise accounts.
  • Experience working with Telecommunications customers in Spain.
  • Experience engaging with C-level and senior business leaders.

Skills

  • Consultative selling approach.
  • Excellent negotiation and partner management skills.
  • Strong commercial acumen and strategic thinking.
  • Translate complex business challenges into data-driven solutions.
  • Experience establishing communication and engagement with prospects.
  • Results-oriented mindset with a passion for building long-term customer relationships.

Education

  • Bachelor's degree in Business, Economics, Engineering, Technology, or a related discipline.
  • Master's degree or MBA is considered an advantage.

Additional Information

You will get:

  • Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses, learning materials and books.
  • Work environment - excellent work conditions with friendly environment, recognized team spirit, and fun and quality recreation time.
  • Social benefit package including food vouchers, health insurance, monthly flex allowance and internet coverage, Sharesave plan, Employee assistance program, and many other benefits!
  • Opportunity for Flexible working hours and Home Office.

CCNL: Metalmeccanico

Salary range = 52.100,00 - 67.750,00

Level=EB8

The indicated range serves as a reference point. The final package will be determined during the selection process based on objective, gender-neutral criteria.

Experian is an Equal opportunity employer. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

#LI-Hybrid

This is a hybrid remote/in-office role.

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