Customer Service Representative with German | up t

About the Job:

Are you interested in customer service and administration? Are you fluent in German and English? Would you like to become a part of an international company? Then this job might be the perfect choice for you! We are looking for a Customer Service Representative with fluent German language. In this role, you’ll be the first point of contact for customers and sales reps, ensuring their requests and orders are handled with professionalism, accuracy, and a solutions-driven mindset. What You’ll Do: - Responsible for receiving, monitoring and processing customer orders and requests. - Masters the product knowledge of current product portfolio. - Provides customer with accurate information regarding our products and sales promotions. - Ensures a correct order management: Quotations, Orders, Deliveries and Invoices - Manages product and service complaints - Assures fulfilment of the local legal requirements - Ensures fulfilment of the local Terms and Conditions of Sales: Returns, Discounts, Freight Charges, Warranty and Product Complaints - Promotes campaigns and offers agreed Location: Prague - Palmovka Start: immediately Salary: 50 - 55 000 CZK/month

Benefits:

- possibility of work from home
- contribution into retirement plan
- meal allowance
- 5 weeks of holiday
- sick days
- Multisport card
- Cafeteria
- friendly environment

Other Info:

Send us your CV in English and Czech if you have one. For more related job opportunities visit https://www.grafton.cz/cs/job-search?utm_source=jobboard&utm_medium=jobposition