Senior Service Advisor

• HOME
• CAREERS
• SENIOR SERVICE ADVISOR

Drive Motor Retail Group

01325 637 371

Chesnut Street, , Darlington 
 
DL1 1RJ

EMAIL DEALERSHIP GET DIRECTIONS

---

01325 648 590

Chesnut Street, , Darlington 
 
DL1 1RJ

EMAIL DEALERSHIP GET DIRECTIONS

---

01325 648 848

Chesnut Street, , Darlington 
 
DL1 1RJ

EMAIL DEALERSHIP GET DIRECTIONS

---

01325 580 306

Chesnut Street, , Darlington 
 
DL1 1RJ

EMAIL DEALERSHIP GET DIRECTIONS

---

01325 580 342

Chesnut Street, , Darlington 
 
DL1 1RJ

EMAIL DEALERSHIP GET DIRECTIONS

---

01325 580 370

Chesnut Street, , Darlington 
 
DL1 1RJ

EMAIL DEALERSHIP GET DIRECTIONS

---

01325 580 399

Chesnut Street, , Darlington 
 
DL1 1RJ

EMAIL DEALERSHIP GET DIRECTIONS

---

01325 580 306

Chesnut Street, , Darlington 
 
DL1 1RJ

EMAIL DEALERSHIP GET DIRECTIONS

---

Senior Service Advisor

Date Added 13 November 2026

Location Vauxhall Darlington, MG Darlington, Leapmotor Darlington, Fiat Darlington, Abarth Darlington, Citroen Darlington, Peugeot Darlington, Fiat Pro Darlington (Aftersales)

Salary £40,000 OTE

Closing Date 30 November 2026

Contract Type Permanent

Job Reference Darl

Job Description

Senior Service Advisor

Location: Darlington
Basic Salary: £30,000
OTE: £40,000 - UNCAPPED
Hours: 8.00am – 5.30pm

We're looking for Senior Service Advisors. If you know Aftersales, let's talk.

We're growing our Aftersales teams and are looking for an experienced Service Advisor to join us.

If you know how to look after customers, build trust and maximise every opportunity, you'll know exactly what the role involves.

We're interested in what you can do.

What we're offering

• £30k basic salary
• £40,000 – UNCAPPED
• 24 days' holiday + 8 Bank holidays
• Employee and family discounts on dealership services
• Discount app for savings on shopping, dining, and fitness
• Medicare cash plan – same-day access to online GP, dental and wellbeing support
• Career progression opportunities – we promote from within

Your earning potential will reflect your performance, experience and ability to deliver results.

What makes a great Service Advisor?

It's more than booking cars into the workshop.

You'll be at the centre of the customer experience, building relationships, managing expectations and making sure customers understand the work being carried out on their vehicle.

You'll also be commercially focused — identifying opportunities, maximising labour sales, selling additional work and helping drive the overall performance of the Aftersales Department.

We'll be looking for someone who can:

• Deliver excellent customer satisfaction and CSI
• Build strong relationships and create repeat business
• Manage customer expectations from booking through to collection
• Handle customer concerns and complaints professionally

Your experience matters

We're ideally looking for an experienced Service Advisor from a franchised dealership environment.

Why Drive?

We're a growing, privately owned automotive group and we're investing in our people, our dealerships and our future.

We want good Service Advisors to build a career with us, with opportunities to develop your skills, increase your earnings and progress within Aftersales.

We're interested in your customer skills, commercial ability and attitude — not just the badge you've previously worked for.

Apply Now

Email us

Fill in your details below and a member of our team will be in touch

Send

Tick here if you wish to be kept updated about our offers and events.

SMS

Via phone

By providing your details you consent to us being able to contact you using the methods given above. Read more.

General Enquiry

Fill in your details below and a member of our team will be in touch

Send

Tick here if you wish to be kept updated about our offers and events.

SMS

Phone

By providing your details you consent to us being able to contact you using the methods given above. Read more.

• Representative finance example:
• Cash Price:

  £

• Deposit:

  £

• Term:
• First Payment:

  £

• Monthly Payments:

  £

• Optional Final Payment:

  £

• Amount of Credit:

  £

• Total Charge for Credit:

  £

• Total Amount Payable:

  £

• Admin Fee:

  £

• APR:

  %

• Rate of Interest (fixed):

  %

• Annual Mileage:
• Excess Mileage:

  p per mile

• Deposit Contribution:

  £

Yes No