Warewashing Engineer

Crystaltech Services (UK) · London, United Kingdom
Location
London, United Kingdom
Work mode
On-site
Type
Full-time
Salary
Not stated
Posted
18 Sep 2023

Verified open 31 Oct 2026 · Source: Company careers page

About the role

REF: WSE001Description

We are seeking dedicated and skilled Warewashing Service Engineers to support our Central London service proposition, also known as a Dishwasher Technician or Commercial Dishwashing Equipment Technician. You will be responsible for the installation, maintenance, repair, and troubleshooting of commercial glass / dishwashing machines and related equipment. This role plays a crucial part in ensuring the efficient and reliable operation of commercial kitchens, restaurants, and food service establishments by ensuring that dishwashing equipment functions optimally.

Key requirement for this position is residence inside of the M25!

Key responsibilities include

1. Equipment Installation

Install and set up commercial dishwashers and related equipment in new or existing kitchens

Ensure proper alignment, plumbing, and electrical connections for efficient operation

Conduct equipment testing and calibration to meet industry standards

2. Maintenance and Repairs

Perform routine maintenance on dishwashing equipment to prevent breakdowns and prolong machine lifespan

Troubleshoot and diagnose equipment malfunctions and breakdowns

Repair or replace faulty components such as pumps, valves, heating elements, and electrical circuits

Clean and sanitize equipment components as necessary

3. Equipment Inspection

Conduct regular inspections of commercial dishwashers to identify potential issues

Ensure compliance with safety and sanitation regulations

Recommend equipment upgrades or replacements when necessary to enhance efficiency and compliance

4. Documentation

Maintain detailed records of all service and repair activities, including parts used and labour hours

Prepare service reports and documentation for clients and employers

Maintain an inventory of spare parts and supplies

5. Customer Service

Communicate with all customers to understand equipment issues and provide solutions

Educate clients on proper equipment usage, maintenance, and best practices

Offer guidance and recommendations on optimising warewashing processes

Stay updated on industry trends, new equipment models, and emerging technologies to enhance your skills and knowledge

6. Safety and Compliance

Adhere to safety protocols and guidelines to prevent accidents or injuries

Stay up-to-date with industry regulations and best practices related to warewashing equipment

Ensure compliance with local health and safety codes

Skills & Qualifications

High school diploma or equivalent; formal technical training or certification in appliance repair or a related field is preferred

Proven experience in installing, maintaining, and repairing commercial dishwashing equipment is preferrable

Strong knowledge of electrical, plumbing, and mechanical systems

Proficiency in using diagnostic tools and equipment

Having a white good background in dishwashers or glass washers would be beneficial

Excellent troubleshooting skills and attention to detail

Strong communication and customer service skills

Ability to work independently and manage time effectively

Physical stamina and the ability to lift heavy equipment

Full UK driver's license

Adherence to safety protocols and guidelines

Capable of using mobile technology such as tablets and smart appliances is essential due to the requirements of the customer portals and accessing technical information

Warewashing engineers play a vital role in maintaining the efficiency and cleanliness of commercial kitchens. They ensure that dishwashing equipment functions optimally, preventing disruptions to operations and maintaining high standards of cleanliness and hygiene.

Benefits

Competitive salary and 22 days holiday + Bank Holidays

Company vehicle, phone and tablet provided

Comprehensive training and development opportunities

Pension scheme

Opportunities for career advancement within Crystaltech

Apply

To apply, please follow these simple steps

Click on the “Apply Now” button for the Servicing Engineer position.

Fill out the application form, providing all the required information.

Upload your CV and a cover letter detailing your relevant experience and why you are interested in joining us.

Click the “Submit Application” button to complete your application.

About Crystaltech

Since its establishment in 1980 by Derek Maher, Crystaltech has been dedicated to providing exceptional service and installation of commercial glass and dishwashers. Over the years, we have grown to become the UK’s largest independent warewashing service company, and our success is grounded in the strong and collaborative relationships we maintain with our valued customers.

With over 43 years of hands-on experience as glasswashing specialists, Crystaltech has emerged as the undisputed market leader in solving even the most challenging warewashing problems.

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