Registered Service Manager – Milton Ernest

Job Title: Registered Service Manager - Milton Ernest

Location: Milton Ernest, Bedfordshire

Salary: £40,000 - £45,000 per annum

Hours: Full-time, shift basis, with on call where required

Job Type: Permanent, Full-time

This position does not offer sponsorship. We are unable to accept applications from individuals who require a visa to work in the UK.

Overview

Compass Associates is an award-winning, UK specialist Health and Social Care Recruitment Consultancy, and we are delighted to be supporting a values-led provider of specialist residential and supported living services for people with learning disabilities, autism and complex needs. A certified Great Place to Work®, the organisation is looking for a Registered Service Manager to lead a newly developed supported living service in Milton Ernest, Bedfordshire, from mobilisation through to opening and ongoing delivery.

The Role

This newly developed specialist supported living service supports people to flourish in their own apartments. There are six spacious self-contained apartments across three floors with lift access, each with a large open-plan living space, double bedroom and bathroom. The service will support people with a range of complex needs, including people who may be transitioning from forensic or secure care pathways into community-based supported living. As Registered Service Manager you will lead the service through mobilisation, opening and ongoing delivery, making sure safe, high-quality systems are in place from the outset. That means recruiting and developing the team, preparing the service for new people to move in, building effective relationships with families and professionals, and embedding robust governance, quality and operational processes. Once established, you will continue to drive excellent outcomes, support colleague development and keep the service responsive to the people who live there.

Key Responsibilities

• Lead the service through mobilisation, opening and ongoing service delivery, establishing safe, high-quality systems from the outset.
• Recruit and develop the staff team, and prepare the service for new people to move in.
• Build effective relationships with families and professionals.
• Enable the people supported to lead fulfilling lives and to maximise their independence so that they can achieve their full potential.
• Ensure the wellbeing of the team is prioritised, and that they are given the right tools and opportunities to excel in their current role and future career.
• Run the service in an efficient and responsible manner, balancing achievement of budget with the ethos of excellent quality.
• Manage financial performance effectively, with financial resources appropriately managed and controlled.
• Promote quality assurance, working towards legal, clinical, statutory and organisational obligations, and embed robust governance, quality and operational processes.
• Ensure full and accurate reporting of management information, maximising quality and compliance.
• Act as the CQC Registered Manager for the service.

Requirements

• You will have plenty of experience working with people with learning disabilities or complex behaviours.
• You will be an experienced Service Manager looking for a new challenge, with a background in supported living or residential services.
• You will be registered with the Care Quality Commission (CQC) as a Registered Manager.
• You will hold a minimum of a Level 3 qualification in Health and Social Care; support and training towards Levels 4 and 5 is available.
• You will bring strong leadership, interpersonal and communication skills.
• You will be confident, flexible and efficient, happy to work on a shift basis and, where required, be on call.
• You will be committed to providing person-centred care that offers equitable opportunities to everyone you support.
• You must have the right to work in the UK and be willing to undertake an enhanced DBS check.

Benefits

• Salary of £40,000 - £45,000 per annum.
• Discretionary 10% annual bonus scheme.
• 26 days annual leave plus bank holidays, rising to 30 days with length of service, and the option to purchase an additional two days each year.
• Life assurance benefit of twice your annual salary.
• Learning and development through the organisation's in-house academy, with real opportunities for career progression.
• Recognition and rewards, including long service awards.
• Wagestream, allowing you to withdraw a percentage of your wages as you earn them, before payday.
• Discounts from over 150 retailers through an employee benefits platform.
• Health and wellbeing support, including an Employee Assistance Programme and Mental Health First Aiders.

How to Apply

If this sounds like the role for you, please contact Ed Amaral at Compass Associates for an informal discussion.

Contact Details

Phone: 02394 214 487

Email: eamaral@compassltd.co.uk

Alternatively, please submit your CV via email.

Recommendations

Compass Associates offers a £200 John Lewis voucher for a successful recommendation, following completion of the candidate's probation period.