Full-Time Receptionist

Are you ready to be the face of Botham Accounting and greet our guests?  Would you like to play a vital role in creating a warm, professional and welcoming experience both on the phone and in person?  Would you thrive on being part of the team that is the ‘hub’ of the office keeping things running smoothly and helping everyone to feel supported?

Here at Botham Accounting we pride ourselves on creating a welcoming and safe environment for our employees and visitors.  We are looking for a dedicated and proactive individual to join our team as a Full-Time Receptionist based at our office in Nottingham City Centre who will also oversee facilities maintenance, health and safety, and fire safety.  Full training and support will be provided.

Key Responsibilities Reception Duties

• Greet and assist visitors with professionalism and a smile
• Represent the Botham brand as the firm impression to everyone who walks through our door.
• Answer and direct phone calls, emails, and other correspondence.
• Manage the reception area, ensuring it is tidy and presentable.
• Schedule and coordinate meetings and appointments.

Facilities Maintenance

• Assist with regular inspections of the premises to ensure cleanliness and functionality.
• Coordinating with external suppliers for repairs and maintenance services.
• Help to maintain our inventory of office supplies and equipment.

Key Accountabilities

• You will handle complex issues in a professional and objective manner. Maintaining the highest level of confidentiality and adherence to policies and procedures.
• Opening the post and incoming correspondence, ensuring that incoming correspondence is sent to the correct person and that both incoming and outgoing post is correctly logged.
• Provide administrative support to our team and help keep the office efficient and organised.
• Assist in researching and following up with action on client matters such as chasing responses, triggering follow-up action.
• Help to organise team meetings, prepare agendas, pre-meeting briefings and meeting papers and minutes and circulate as appropriate.
• Preparation of templates and documents in our house style and assist team members on producing documents which meet our house style.

Essential

 GCSE Grade 4/C or above in English & Maths.

• Able to work under pressure and to be adaptable.
• Ability to solve or pre-empt problems.
• Accuracy and attention to detail.
• Good organisational skills and able to manage own time efficiently.
• Proven experience as a receptionist or in a similar role.
• Excellent communication and interpersonal abilities.
• Ability to work independently and as part of a team.
• Experience of Microsoft Teams, Office and Excel.

What We Offer

• Competitive salary (the expected range is £22,000 to £26,000)
• An enjoyable role where no two days are the same.
• A well maintained modern office environment within a grade II listed building in Nottingham city centre.
• Opportunities for professional development and growth.
• A supportive and inclusive work environment.
• Opportunity to be involved in company events and culture building initatives.