In-Store Operations / Sales Advisor - Geneva

Role

The In-Store Operations Specialist at BOGGI Milano builds strong relationships with clients and works closely with the store team to contribute to the achievement of commercial objectives.

Responsibilities

·       Accurately manage cash register, administrative and back-office operations within the store (cash transactions, invoicing, payments, Tax Free), in compliance with company procedures;

·       Manage all activities related to omnichannel sales (Click&Collect, Seek&Send) in compliance with established deadlines and guidelines;

·       Provide customer service support when required;

·       Work in synergy with colleagues, supporting them in the sales process and contributing to a climate of mutual trust;

·       Maintain a positive, balanced and constructive approach, even in high-pressure situations, demonstrating consistency and a strong work ethic with a continuous improvement mindset;

·       Facilitate customer interaction with Sales Advisors in order to ensure an excellent customer experience;

·       Manage time and daily priorities effectively.

Who you are

·       You have at least one year of experience in retail back-office/operations, preferably within the premium fashion sector;

·       You have strong organisational skills and attention to detail, with good proficiency in using IT and management systems;

·       You have a good command of French and English; additional languages will be considered a plus.

What we offer

·       Development opportunities in retail leadership, selling ceremony and product knowledge;

·       A meritocratic environment that encourages ownership and responsibility, as well as professional and financial growth;

·       Getting rewarded for your own successes, through our competitive fixed salaries as indicated below (the amount indicated is based on a Full-Time Equivalent position and will be set up according to the candidate’s seniority). A rewarding incentive scheme is also in place, offering the opportunity to increase total compensation!