Store Manager

As a Store Manager at bensons for beds, you’ll lead the team and create a welcoming store where customers can find the right products for a better night’s sleep. You’ll bring together brilliant customer service, strong product knowledge and a positive team culture to help your store succeed.

You’ll take ownership of your store’s performance, support your colleagues to reach their potential and make sure every customer receives an experience worth remembering.

You’ll lead the day-to-day running of your store, setting clear expectations and giving your team the support they need to deliver great results.

You’ll:

• Lead, motivate and develop your team to deliver excellent customer service and achieve sales targets

• Create a welcoming store environment and ensure customers receive helpful, personalised advice

• Use sales performance and customer feedback to spot opportunities and agree actions that improve results

• Coach your team in product knowledge, customer conversations and effective sales techniques

• Support recruitment, onboarding, training and ongoing development within your team

• Keep the store presented to a high standard, with products, promotions and displays looking their best

• Ensure store procedures are followed, including those relating to health and safety, security and cash handling

• Manage rotas and resources to support the needs of the store and its customers

• Work collaboratively with colleagues across the business to share best practice and support wider goals

• Passionate about helping customers and delivering a consistently positive experience

• Commercially minded and approachable

• Experience managing a team

• Confident setting goals, monitoring performance and taking action to improve results

• A supportive coach who can build capability and confidence in others

• Organised and comfortable managing competing priorities

• Proactive, resilient and able to solve problems calmly

• A team player who can build strong working relationships

• Comfortable working in a fast-paced retail environment and adapting to changing needs

We know leading a store takes commitment, and we want to give something back. Alongside your salary and any role-specific reward, you’ll also get access to a range of benefits, including:

• Medicash: cashback on a range of health and wellbeing services, including dental, eye care, virtual GP access, specialist consultations, diagnostic tests and scans, physiotherapy and more

• Access to Retail Trust support, including mental health, wellbeing and financial guidance

• BUPA Private Healthcare

• Life Assurance

• Salary Sacrifice Holiday Buy and Sell Scheme

• 50% off Bensons for Beds products

• Income Protection

• Stream, including discounts, savings account access and access to early pay

• Gym membership discount

• Cycle to work scheme

• Career progression opportunities

Qualifying periods apply.