Service Advisor

Service Advisor Mallusk

DESCRIPTION

An experienced Service Advisor is required to join a busy service team at Ballyrobert Mallusk.

The job holder must have

Previous Main dealership experience as Service Advisor

Competent in using Kerridge

Be professional ,enthusiastic and disciplined with a passion for attention to detail.

Job holder must be able to:-

Answer telephone and respond to customer enquiries

Skilfully encourage service enquiries to optimise bookings

Collect relevant data from customers to facilitate the booking and to meet individual needs

Professionally greet the customer on arrival and reconfirm work required.

Price additional work that has been notified by the technician, update customer of progress and additional work required.

Notify the customer when their vehicle is ready for collection.

Create invoices for work completed and explain invoice to customer then recommend future work.

Ensure all administrative functions within the warranty department are carried out in accordance with company policies.

Email CV to jayne.mills@ballyrobert.co.uk

Ref: SA/101

Working Hours

Location Mallusk

Salary Dependent on experience

Benefits

Closing Date 30/11/2026

© 2026 Ballyrobert

402 Belfast Road, Bangor, United Kingdom, BT19 1UE

Reg Office : Ballyrobert Service Station Ltd, 402 Belfast Road, Bangor, County Down BT19 1UE, Northern Ireland.

Reg. Company Number NI9585 and NI41276

VAT Reg. NoGB778672172 and GB255637148

Ballyrobert are authorised and regulated by the Financial Conduct Authority under reference number 306384 and 306385. Finance Subject to status. Other offers may be available but cannot be used im conjunction with this offer. We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. We are only able to offer finance products from these providers.

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Ballyrobert Group Finance Disclosure

All legal entities within Ballyrobert are authorised and regulated by the Financial Conduct Authority (FCA) for consumer credit brokerage and are not the lender. Details of our FCA permissions (and our trading names) can be checked via the FCA register (via this link https://register.fca.org.uk/s/ ). We can introduce you to a limited number of lenders and finance products to assist you with your vehicle purchase. We act on the lenders behalf when making this introduction. We are not an independent financial advisor and therefore, no advice or recommendation will be made. You must decide whether the finance product you choose is right for you.

We typically receive a commission from the lenders we work with (either a fixed fee or a fixed percentage of the amount you borrow). The lenders we work with could pay commission at different rates. Some lenders may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. For your reassurance, the amount of commission we receive from a lender does not have an effect on the amount that you pay to that lender under your credit agreement. The lender will always set this. Finance is subject to credit acceptance to UK residents (excluding the Channel Islands) aged 18 or over. All finance is subject to status. Guarantees and indemnities may be required. Terms and conditions apply.

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