Junior Operations Coordintor

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Junior Operations Coordintor

• Full-time, Permanent

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Overview

We’re looking for an organised, people-focused apprentice to join our Operations team in Telford. You’ll keep orders, billing and reporting running smoothly behind the scenes. You’ll work with Project Coordinators, Consultants and our Senior Leadership Team, and earn a Level 3 Business Administrator qualification while you do it.

No telecoms experience? That’s fine. We’re happy to teach you from scratch if you’re the right person for the team.

What you’ll be doing

• Updating order-progression spreadsheets and joining meetings with Project Coordinators
• Handling billing admin, including first bill checks and billing queries
• Managing third-party lease paperwork such as Certificates of Acceptance, purchase orders and invoices
• Owning key reports and making sure they reach the Senior Leadership Team
• Carrying out credit control across all departments
• Working with consultants and project coordinators to pass deals back to Sales, and re-costing deals where needed
• Resolving issues for internal and external customers
• Supporting other areas of Operations and getting involved in special projects

What we’re looking for

• GCSE English and Maths at grade 4 or above
• Strong communication and IT skills
• Good attention to detail and organisation
• A team player with a friendly, professional attitude

If you already have relevant qualifications or experience, the apprenticeship can be adjusted to build on what you know.

Your training

You’ll study for the Level 3 Business Administrator apprenticeship with SBC Training, with regular off-the-job learning. Topics include Microsoft Office and other IT packages, record-keeping and reporting, professional communication, building relationships, managing your time and resources, and project management.

Why join Associated Telecom?

We’re a family-oriented, sociable team that works hard and has fun. Perks include.., Google Review incentives, Quarterly staff socials, Director lunches, An employee benefits scheme, Dress-down Fridays

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