Refresh & Change Coordinator

About Aquila ATMS

At Aquila Air Traffic Management Services (ATMS), we are dedicated to creating a workplace where innovation, collaboration, and excellence thrives. As a joint venture between NATS and Thales, we combine the expertise of leading air traffic control services and global systems integration to deliver cutting-edge solutions in air traffic management.

Join us in shaping the future of air traffic management, and together, we will elevate aviation safety and efficiency worldwide!

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The Role

We are looking for a Refresh & Change Coordinator to join our team in Whiteley. This role is responsible for coordinating infrastructure refresh and customer change activity from initial concept through feasibility, option analysis and scope definition. You will support the Bid Management and Refresh teams with an attention to detail that supports evidence-based decision making. You will help ensure proposals are clearly defined, affordable and supported by appropriate evidence before approval and handover into project delivery. The role is advertised at an exciting time, and you could play a crucial role in the next phase of our journey.

The role will report to the Lead Bid Manager and your core responsibilities will include:

• Coordinate refresh and customer change feasibility, option analysis, scoping and governance activity across Integrated Project Teams (IPTs).

• Maintain clear oversight of priorities, milestones, dependencies, decisions, budgets and progress across the change portfolio.

• Maintain accurate change trackers, action logs, reporting packs and auditable records, escalating risks, overdue actions and information gaps appropriately.

• Bring together stakeholders across Customer Solutions, Engineering, Commercial, Finance, Procurement, Asset Management and Service Delivery to support informed decisions and successful handover into project delivery.

This is a hands-on coordination role where you will help ensure refresh and customer change initiatives progress through governance efficiently and remain aligned with operational priorities, affordability constraints and long-term change objectives.

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About You

You’re a project, change or governance professional who can bring structure and clarity to complex activities spanning business departments. You work collaboratively across functions, communicate confidently with stakeholders at all levels and use sound judgement to balance priorities, affordability, risk and delivery readiness. You are proactive, organised, analytical and comfortable providing constructive challenge when information or decisions are needed.

To be successful in this role, you’ll bring:

• Relevant experience supporting governance, planning, reporting or decision-making in a project, change, engineering or operational environment.

• Knowledge of project, change or governance processes and how information, approvals and decisions move through structured governance frameworks.

• Experience managing plans, actions, risks, assumptions, dependencies or budgets, and producing management information to support stakeholder decisions.

• The ability to coordinate multiple workstreams, manage competing priorities, analyse information and present clear recommendations.

You also:

• Promote Aquila’s Just Culture, reporting incidents, safety non compliance, or potential issues in an appropriate and timely manner.

• Consistently demonstrate behaviours aligned with Aquila’s core values and leadership behaviours in all actions and decisions.

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What We're Looking For

Essential Criteria

1. A degree-level qualification in Business, Engineering, Project Management or a related administrative discipline, or equivalent relevant professional experience.

2. Strong planning and organisational skills, with the ability to coordinate activities and maintain oversight of multiple workstreams.

3. Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, Word and Copilot, with the ability to produce high-quality reports, presentations and governance documentation.

4. The ability to obtain and maintain the required security clearance, with flexibility to travel occasionally to other sites and RAF bases.

Desirable Criteria

1. APM PMQ, PRINCE2, MSP or an equivalent project, programme or bid management certification.

2. Experience of asset or infrastructure lifecycle management, commercial and financial planning, change coordination, Power BI or Microsoft Project, and/or working in Defence, aviation, engineering or another regulated environment.

If you don’t meet every requirement but feel you have relevant experience, we’d still like to hear from you. We support flexible working arrangements and encourage applications from candidates seeking part-time, or hybrid roles.

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Benefits

Core Benefits

• 201 hours (approx. 27 days) annual leave + 1 Company Day to be used at Christmas (Excluding Bank Holidays) - Prorated for Part Time

• Time off to volunteer (up to 3 days per annum)

• Company Pension Plan (Aquila contribution = employee contribution + 1%, up to 7%)

• Life Assurance (2x basic salary or up to 8x if in the pension scheme)

• Income Protection

• Employee Assistance Programme with 24/7 support and counselling

• Company paid Healthcare Cash Plan

• Gain Share Incentive Plan (discretionary bonus)

Flexible Benefits

Through Aquila’s flexible benefits platform, you can tailor your package, including:

• Additional Healthcare Cash Plan options

• Option to add Private Medical Insurance cover

• Buy or sell annual leave

• Cycle to Work scheme

• Discounts at high street retailers

Family, Wellbeing & Lifestyle

• Enhanced Maternity pay

• Enhanced Paternity leave & pay

• Enhanced Occupational Sick pay

• Mental Health First Aiders

• Recognition through Altair Award

• Employee referral bonus

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Security Clearance Statement

Due to the nature of the work that we do, many of our roles are subject to security restrictions. This role requires you to be a UK National and achieve Security Clearance (SC) without any caveats. It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant undergo, achieve, and maintain SC Clearance prior to commencing employment. If approved by the MOD, a dual national from a Non-ITAR country may be considered. Please visit the UKSV website for further guidance- United Kingdom Security Vetting – GOV.UK (www.gov.uk)

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Equal Opportunities, Diversity, Equity and Inclusion

Aquila ATMS is an equal opportunities employer committed to creating a diverse and inclusive workplace. Applications are welcomed from suitably qualified candidates from all backgrounds. Employment decisions are made fairly and without discrimination on the basis of age, disability, sex, sexual orientation, gender reassignment, pregnancy and maternity, race, religion or belief, marriage or civil partnership, or any other characteristic protected by law.