Operations Executive

<!-- wp:acf/hub-para {"name":"acf/hub-para","data":{"top_padding":"60","_top_padding":"field_para_top_padding","bottom_padding":"0","_bottom_padding":"field_para_bottom_padding","background_style":"brand-colour","_background_style":"field_para_bg_style","background_brand_colour":"pale-blue-light","_background_brand_colour":"field_para_bg_brand_colour","show_dots":"0","_show_dots":"field_para_show_dots","intro_text":"","_intro_text":"field_para_intro_text","body_text":"\u003ch6\u003eAbout Acuity Law\u003c/h6\u003e\r\nWe are a leading UK law firm renowned for our commitment to excellence, client service, and delivering innovative legal solutions. Our firm is recognised for its collaborative and dynamic working environment, offering high-quality legal advice to a diverse range of clients, from multinational corporations and financial institutions to SMEs, start-ups and high-net-worth individuals. We pride ourselves on fostering professional growth, encouraging innovation, and maintaining an inclusive and supportive culture.\r\n\u003ch6\u003e\r\nAbout The Role\u003c/h6\u003e\r\nThe Operations Executive will provide day-to-day support across Acuity’s Operations function.\r\n\r\nThis is a broad, entry-level role designed to provide exposure to a range of business operations within a growing law firm. The role will predominantly support the IT and Facilities functions while also providing general administrative support to the firm.\r\n\r\nWorking closely with the Operations Manager and IT Manager, the Operations Executive will help ensure that internal processes, systems and workplaces operate effectively and that colleagues across the firm receive a responsive and professional service.\r\n\r\nThe anticipated role split is:\r\n\u003cul\u003e\r\n \t\u003cli\u003e50% – Operations administration and coordination\u003c/li\u003e\r\n \t\u003cli\u003e25% - IT Support \u0026amp; Administration\u003c/li\u003e\r\n \t\u003cli\u003e25% - Facilities Support \u0026amp; Administration\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\u003ch6\u003eAbout The Team\u003c/h6\u003e\r\nOur Central Operations team keeps Acuity running smoothly, providing the processes, systems and working environments that enable our people to deliver excellent client service. Supporting both employed colleagues and consultants across the firm, the team coordinates day-to-day operations, technology administration, facilities and suppliers, alongside the practical arrangements for onboarding and offboarding.\r\n\r\nWorking closely with our specialist support teams, our Operations team ensures that requests reach the right people, responsibilities are clear and actions are followed through. With a focus on responsive service and continuous improvement, the team simplifies workflows, resolves operational issues and helps the firm grow efficiently while maintaining a consistent, positive experience for our people.\r\n\u003ch6\u003eKey Responsibilities\u003c/h6\u003e\r\nProvide support across the Operations function, including:\r\n\u003cul\u003e\r\n \t\u003cli\u003eSupporting the day-to-day administration of operational processes and procedures.\u003c/li\u003e\r\n \t\u003cli\u003eMaintaining accurate operational records, trackers, documents and internal systems.\u003c/li\u003e\r\n \t\u003cli\u003eCoordinating routine operational requests and ensuring actions are followed through to completion.\u003c/li\u003e\r\n \t\u003cli\u003eSupporting the onboarding and offboarding of employees and consultants from an operational perspective.\u003c/li\u003e\r\n \t\u003cli\u003eAssisting with the preparation and maintenance of internal policies, procedures, guidance and operational documentation.\u003c/li\u003e\r\n \t\u003cli\u003eCoordinating with colleagues and suppliers to support the delivery of operational projects and initiatives.\u003c/li\u003e\r\n \t\u003cli\u003eSupporting procurement and supplier administration, including maintaining records, obtaining information and coordinating routine requests.\u003c/li\u003e\r\n \t\u003cli\u003eAssisting with supplier invoice administration, purchase orders and other operational cost information as required.\u003c/li\u003e\r\n \t\u003cli\u003eSupporting the collection and preparation of management information and operational reporting.\u003c/li\u003e\r\n \t\u003cli\u003eHelping to identify opportunities to simplify or improve administrative processes.\u003c/li\u003e\r\n \t\u003cli\u003eProviding general administrative support to the wider Operations function as priorities require.\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\u003ch6\u003eIT\u003c/h6\u003e\r\nWorking with and under the direction of the IT Manager:\r\n\u003cul\u003e\r\n \t\u003cli\u003eSupport the administration of IT joiner, mover and leaver processes.\u003c/li\u003e\r\n \t\u003cli\u003eAssist with the ordering, allocation and recording of IT equipment.\u003c/li\u003e\r\n \t\u003cli\u003eMaintain accurate IT asset and equipment records.\u003c/li\u003e\r\n \t\u003cli\u003eCoordinate straightforward IT requests and liaise with internal and external IT support where appropriate.\u003c/li\u003e\r\n \t\u003cli\u003eAssist with the administration of user accounts, licences and access requests in accordance with established processes.\u003c/li\u003e\r\n \t\u003cli\u003eSupport IT projects and technology rollouts through scheduling, record keeping, communications and other administrative activity.\u003c/li\u003e\r\n \t\u003cli\u003eHelp maintain IT guidance and internal user documentation.\u003c/li\u003e\r\n\u003c/ul\u003e\r\nThe role is not intended to provide specialist technical IT support. Technical issues will be escalated appropriately.\r\n\u003ch6\u003eOperations\u003c/h6\u003e\r\nWorking with and under the direction of the Operations Manager:\r\n\u003cul\u003e\r\n \t\u003cli\u003eSupport the day-to-day administration of the firm's offices and facilities.\u003c/li\u003e\r\n \t\u003cli\u003eCoordinate routine requests relating to office equipment, maintenance and workplace requirements.\u003c/li\u003e\r\n \t\u003cli\u003eLiaise with contractors and suppliers as directed.\u003c/li\u003e\r\n \t\u003cli\u003eAssist with ordering and monitoring office supplies and equipment.\u003c/li\u003e\r\n \t\u003cli\u003eMaintain facilities records, supplier information and relevant documentation.\u003c/li\u003e\r\n \t\u003cli\u003eSupport office moves, changes and other facilities projects.\u003c/li\u003e\r\n \t\u003cli\u003eAssist with workplace health and safety administration and record keeping.\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\u003ch6\u003eAbout You\u003c/h6\u003e\r\nThe Operations Executive will gain exposure to a wide range of activities involved in running a modern law firm, including operational processes, technology, facilities, suppliers, projects and internal service delivery.\r\n\r\nThe breadth of the role is intended to provide a strong foundation from which the successful post holder can develop their skills and, over time, take greater ownership of operational activities and projects.\r\n\u003ch6\u003ePersonal Specification\u003c/h6\u003e\r\nThis is an entry-level role and previous experience within a law firm is not essential.\r\n\r\nWe are looking for someone who can demonstrate:\r\n\u003cul\u003e\r\n \t\u003cli\u003eStrong organisational and administrative skills.\u003c/li\u003e\r\n \t\u003cli\u003eClear and professional written and verbal communication.\u003c/li\u003e\r\n \t\u003cli\u003eThe ability to manage a varied workload and keep track of multiple tasks.\u003c/li\u003e\r\n \t\u003cli\u003eConfidence using Microsoft Office and an interest in learning new systems and technology.\u003c/li\u003e\r\n \t\u003cli\u003eAn ability to work accurately with records, data and documentation.\u003c/li\u003e\r\n \t\u003cli\u003eGood judgement about when to resolve a straightforward issue and when to seek support.\u003c/li\u003e\r\n \t\u003cli\u003eA collaborative approach and willingness to work with colleagues across different teams and levels of the firm.\u003c/li\u003e\r\n \t\u003cli\u003eAn interest in developing a career within business operations in professional services.\u003c/li\u003e\r\n\u003c/ul\u003e\r\nPrevious experience in an administrative, office, customer service or professional services environment would be helpful but is not essential.\r\n\u003ch6\u003eWhy Join Us?\u003c/h6\u003e\r\nAt Acuity, you’ll join a progressive law firm where your ideas can make a practical difference to how we work. As an Operations Executive, you’ll have a varied, hands-on role, working with colleagues across the firm to improve processes, solve problems and support a positive experience for our people.\r\nWe invest in technology and encourage our teams to explore better ways of working, including through market-leading AI tools such as CoCounsel by Thomson Reuters and Claude by Anthropic. You’ll have the opportunity to build your skills, contribute to operational improvements and help shape how we use technology in our day-to-day work.\r\n\r\nYou’ll be part of a collaborative team that values initiative, fresh thinking and taking ownership, with scope to develop your experience across operations, technology and facilities as the firm grows.\r\n\r\nWe value initiative, fresh thinking and taking ownership. In return, we offer:\r\n\u003cul\u003e\r\n \t\u003cli\u003e\u003cstrong\u003eCompetitive salary\u003c/strong\u003e reviewed annually.\u003c/li\u003e\r\n \t\u003cli\u003e\u003cstrong\u003eFirmwide bonus scheme\u003c/strong\u003e, sharing in the firm’s success.\u003c/li\u003e\r\n \t\u003cli\u003e\u003cstrong\u003eHybrid working\u003c/strong\u003e, combining time in the office with working from home.\u003c/li\u003e\r\n \t\u003cli\u003e\u003cstrong\u003eA defined career development framework\u003c/strong\u003e, with clear opportunities to build your skills and progress.\u003c/li\u003e\r\n \t\u003cli\u003e\u003cstrong\u003eAccess to relevant professional qualifications\u003c/strong\u003e, including ITIL, PRINCE2 and other development opportunities across operations, technology and project management.\u003c/li\u003e\r\n \t\u003cli\u003e\u003cstrong\u003eAccess to our firmwide Bupa healthcare scheme\u003c/strong\u003e, supporting your health and wellbeing.\u003c/li\u003e\r\n \t\u003cli\u003e\u003cstrong\u003eMarket-leading AI tools\u003c/strong\u003e, including CoCounsel by Thomson Reuters and Claude by Anthropic, with opportunities to develop your confidence in using technology to improve everyday working.\u003c/li\u003e\r\n \t\u003cli\u003e\u003cstrong\u003eA collaborative and supportive environment\u003c/strong\u003e, where your contribution is valued and you can help shape how a growing firm operates.\u003c/li\u003e\r\n\u003c/ul\u003e\r\n\u003ch6\u003eNext Steps\u003c/h6\u003e\r\nIf you’re interested in our Operations Executive role and looking to take the next step in your career, we would love to hear from you. Please submit your application detailing your experience and suitability for the role.\r\n\r\nFor a confidential discussion, please contact our recruitment team. We look forward to welcoming a talented professional to our growing team.","_body_text":"field_para_body_text","show_quote":"0","_show_quote":"field_para_show_quote","show_video":"0","_show_video":"field_para_show_video"},"mode":"preview"} /-->