EN - Maintenance Manager

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

About the Role….

The Maintenance Manager is a Head of Department with responsibility for the overall maintenance, repair, health & safety, and energy operational efficiency of the hotel property. You will lead and manage the maintenance team, providing a safe and well-maintained hotel for guests and team members, deliver environmental objectives and meet financial targets, to help your colleagues deliver excellent guest satisfaction. This is a hands-on role, in which you will assist the team in performing maintenance tasks.

About You…

You will be an approachable person, being vibrant, confident and professional in personality.  You will have excellent communication skills, the ability to perform well as part of a team and be able to work on your own initiative. You will have strong attention to detail and be able to carry out instructions.

Why Work For Us……

• Discounted Hotel Rates across ‘000’s of hotels worldwide for employees and for family and friends
• Health Care Cash Plan
• Diamond membership of Kingsbridge Hospital Group
• Enhanced Pension Scheme
• Enhanced Maternity Pay
• Enhanced Paternity Pay
• Cycle to work
• Recruit a friend scheme
• Employee Appreciation and Social Events
• Employee of the Month Award
• Increased Annual leave with service
• Holiday Purchase Scheme
• Discount at Bodyscape – Employee rate and family and friend rate
• Cyrospa discount rate at Bodyscape
• Discount at Puregym
• Communication and advice on Health and Wellbeing
• Andras Academy – Training and Development Programs and progression opportunities within the Andras Hotels Group
• Work for globally renowned Hotel Brands
• Reward Club Incentive Scheme
• Hotel Incentive scheme
• Employee Assistance Programme (EAP) & Wellbeing App and many more …

Your Day to Day

1. Property management

Property & Facilities Management

• Manage the day-to-day maintenance operation of the hotel and external areas, prioritising and scheduling workload and assisting the team in performing these tasks.
• Ensuring plant is well maintained and operates efficiently, including HVAC, electrical systems, mechanical services and fire / life safety systems.

Preventive Maintenance

• Develop and manage a planned preventive maintenance (PPM) schedule for the entire hotel.
• Monitor room defect trends and implement corrective action plans.

Capital Expenditure

• Assist in project management of capital expenditure works and larger repair projects by identifying the required actions, tendering works, appointing contractors and programming works, while managing costs and keeping guest disruption to a minimum.

Health, Safety & Compliance

• Ensure full compliance with Health & Safety regulations including fire safety legislation, COSHH regulations, legionella control procedures, electrical testing and other requirements, maintaining accurate records.
• Lead fire evacuation procedures and support emergency response planning.

Environmental performance

• Delivering the highest standard of environmental performance, minimising utility use by managing the BMS and systems, ensuring maximum efficiency.
• Take part in hotel Green Tourism team meetings to identify areas for action

1. Financial Management

• Manage the engineering and maintenance budget effectively, controlling maintenance costs while maintaining operational standards.
• Source competitive quotations for repairs and upgrades and assist head office in project managing larger projects such refurbishments
• Monitor utility consumption and implement energy-saving initiatives to support sustainability goals.

1. Team Leadership

• Recruit, train, supervise, and motivate the maintenance team, promoting a culture of safety, accountability, and high performance
• Work with the estates department to manage contractor relationships and external service providers.
• You will attend management meetings and townhall meetings delivering a reports to your General Manager and the Senior Estates Manager on performance, identifying issues and outlining plans for the development.

1. Guest Experience

• Respond promptly to guest maintenance issues and service requests.
• Ensure all guest-facing areas remain safe, clean, and operational at all times.
• Attend meetings with colleagues in hotel operations to discuss and resolve issues.

Qualifications

• Previous experience as a maintenance manager or supervisor, chief engineer or equivalent experience in a building services or construction management.
• Experience in managing Health & Safety procedures to ensure compliance with relevant legislation or policies
• Proven ability in managing small and major contracts, through tendering, procurement, delivery and completion
• Excellent personal skills in maintenance teams and working with colleagues
• Strong organisational and problem-solving skills.
• Ability to work under pressure in a fast-paced hotel environment.
• Good IT skills and experience using maintenance management systems.