Service Manager

Service Manager

Location: Crewe

Salary: £33,100 per annum

Hours: Full-time, Permanent (role requires working around core hours with on-call responsibilities and flexibility to ensure smooth and effective service delivery

Please note: We are unable to offer visa sponsorship. Applicants must have the right to work in the UK.

About 1st Enable

1st Enable is an outstanding care provider rated by the CQC (Care Quality Commission). Our experienced and compassionate teams deliver high-quality support to individuals with additional needs, including Learning Disabilities, Autism, Mental Health needs and complex behaviours

Our services focus on person-centred support, empowering individuals to live fulfilling and independent lives while ensuring they have the same rights, opportunities and choices as everyone else in society

About the Role

As a Service Manager, you will be working closely with the Regional Operations Manager, you will help establish high-quality, person-centred services that support individuals to lead active and fulfilling lives. This is a fantastic opportunity to make your mark and be involved in setting standards, culture, and best practice from day one.

You will play a vital role in supporting people with daily routines and encouraging independence

Your responsibilities will include:

Service Management - Support the Registered Manager to ensure the service meets CQC requirements, financial budgets, and best practice standards

Staff Leadership - Recruit, lead, mentor, and develop your team, managing performance in line with HR policies. Lead team meetings, support audits, and contribute to continuous service improvement

Person-Centred Support - Lead in the assessment of new service users, develop and oversee care plans, ensuring high-quality, person-centred individualised support

Operational Oversight - Manage rotas, attendance, and staffing levels to ensure the right skills are always in place

Training & Development - Ensure all training is completed in line with company standard, support and encourage staff to develop professional qualifications and continuous development

Quality & Communication - Liaise and be the point of call for external professionals commissioners, social workers etc,

What we're looking for

Level 3, in Health & Social Care is required, L4/L5 desirable (Support available to achieve this)

Experience supporting individuals with complex and challenging behaviours, learning disabilities, mental health support, or autism.

Excellent people management experience as a Senior Support Worker, Team Leader, Deputy Manager, Service Manager or Registered Manager

Full UK driving licence preferred

Experience and enthusiastic about leading, motivating, and developing a new team

Why join us

Competitive Pay - £33,100 per annum

Joining Bonus - Receive a £350 joining bonus (pro rata, T&Cs apply)

Annual Leave - 28 days holiday including bank holidays (pro rata for part-time)

Perkbox Employee Benefits

Enhanced overtime rates

Additional Pay for On-Call

Blue Light Card - First year membership paid, giving discounts across retailers, travel and more

Medicash Healthcare - Access to GP services, dental care, opticians, counselling and more

24/7 Counselling Support - Free confidential external support when you need it

Paid Training & Induction - Comprehensive training to help you succeed in your role

Employee Recognition Scheme - Celebrating and rewarding great work

Cycle to Work Scheme - Save money on a new bike and accessories

Free On-site Parking - Available at our services

Apply Now

If you are passionate about making a difference, we'd love to hear from you.

Apply now to join a team that truly makes a difference every day.

Please note that due to the nature of the role, applicants must have the right to work in the UK.